Churches across the country are seeing a new variation of the familiar gift card scam. The goal is the same, but the method has shifted in a way that specifically targets church directories.
Here is how the newest version often works.
Someone contacts a church office, staff member, or volunteer and asks for a digital copy of the church directory. The request may sound completely reasonable. The person may say they want to send cards to church members, reconnect with people in the congregation, or update their records.
In some cases, the person pretends to be a member of the church or someone known to the congregation.
Once the directory is shared, the scammer uses the contact information to text or email members individually, pretending to be the pastor or a staff member. The message often says something like:
“I’m with someone from the church who is sick or in need. Could you help by purchasing a few gift cards to bless them?”
Because the message appears to come from someone trusted, people sometimes respond quickly without realizing it is a scam.
What Churches Can Do
A few simple steps can greatly reduce the risk.
- Protect the church directory.
Do not share the directory with unknown individuals. Directories should only be distributed through secure or internal systems. - Inform staff and volunteers.
Receptionists, administrative volunteers, and ministry leaders should know that requests for directories or member contact information should always be verified before anything is shared. - Set a clear expectation with members.
Remind your congregation that church leaders will never ask for gift cards by text or email.
If Your Directory Has Already Been Shared
If you believe your directory may have been shared with a scammer, the best response is clear communication.
Let your congregation know that scam messages may be circulating and remind them:
- Do not respond to gift card requests
• Do not purchase or send gift cards
• Contact the church office if they receive suspicious messages
It can also help to remind members that scammers often rely on urgency and kindness. Taking a moment to verify a request can prevent loss and protect the congregation.
Unfortunately, these scams continue to evolve, but awareness remains the best defense. A quick reminder to staff and church members can help ensure that the generosity of your congregation is not taken advantage of.